Non vuoi fare la fila in attesa per un taxi o addentrarti tra battere strade sconosciute alla guida di una macchina a noleggio? Risparmia tempo e denaro con la comodità di un servizio navetta prepagato per gli hotel del centro di Chicago.
Pre booked in England giving flight details and destination.Arrived at terminal 5 Chicago nobody in kiosk, no transport waited 15 minutes had to phone numbers on kiosk which incurred a 5.00 cost as phoning on mobile
Said send car be there in 10 minutes no show , called again said car be there in 10 minutes no show called again twice finally after 1 hour car showed , then had to go via terminal 1 for further pick ups
From home in London to Chicago 12 hours from Chicago airport to downtown 2 hours and great stress. Worst transfer experience ever as a well travelled single female .
Would advise international visitors coming in to terminal 5 to use another form of transfer
I did not realize I was dealing with a third party and expected to see the Viator brand on the shuttle. I thought I was following instructions when we made our way to Terminal 1, Gate E and stood waiting for the shuttle. It was a long wait because I was waiting for a Viator shuttle that was non-existent.
There was some confusion at the Chicago airport about the route that the taxi would take. We were not sure if it was going to our hotel. The driver did not keep us informed when he would leave the vehicle. After we got started, he was pleasant and helpful. I just wish he could have communicated a little better.