We only spent about 35 minutes in Interlaken and 5hrs in Grindelwald. Wish it had been split at least 2hrs and 3hrs. 5hrs was too long to spend on your own in a strange place without a tour guide. I think this tour should be changed to include the midway trip to Jungfraujoch and not leave people for 5hrs in a small town. We were done touring in about 90mins. All in all it was a great experience and the bus guide was very warm and pleasant.
By far the worst trip of our European adventure. We've used Viator before and we've enjoyed their selection in tour companies however this was a big mistake. We were picked up next to McDonald's in Lucerne only to realise that the bus was completely full of passengers picked up from Zurich. Passengers who were in groups choosing to sit in individual seats rather than together. We were informed by the 'tour guide' we needed to make some decisions around our trip. We were taken aback by how dismissive the tour guide was around us having to figure out our own itinerary. Fundamentally, we were dropped off in Interlaken for 1.5 hours - no local tour or itinerary. We strolled around a town - which to be fair in lovely, but was underwhelming for the experience. As we had previously organised with the bus driver we then were picked up by the driver and dropped off at Grindelwald for 4.5 hours. Again, extremely underwhelming. The town was dead and we were there on a Saturday. We literally had to sit in a coffee shot for over 2 hours. No tour guide in Grindelwald. My advise, do not book this tour. The reviews you read here are not for the interlaken and grindelwald tour, you're reading reviews about going up to the mountain which is an extra 135 swiss franc. What we got? An over priced and somewhat glorified bus trip with a tour guide telling passengers when to take pictures. Bus driver was lovely though the tour guide was polarising and you could see this on the faces of the passengers. Was it worth it? No. Save some money and the headache of trying to understand the tour guide and book a train to Interlaken and Grindelwald. Little did we know that there's also another train that will take you to the top of the mountain from Grindelwald and cable cars post November.
This trip should be called the Grindelwald day trip. We were very disappointed in that the stop in Interlaken is basically a toilet stop of 25 minutes which isn't even enough time to walk to the lake to take photos then 4 hours is spent in Grindelwald which although a very pretty town it is quite small and 4 hours is too long. Part of the problem is that the bus had people on the Top of the Workd tour as well so the timings were around that trip.
Our tour was upgraded on the bus. We upgraded from the Interlaken and Grindelwald Day Trip to the Juanfranc Top of the World trip after discussions with our tour guide. The most amazing trip we've ever undertaken. The pick up and drop off times were exact. Our tour guide was informative and entertaining.
Jib, the tour guide was not friendly and unapproachable. It was very hard to understand him. There were only four us going to Grindelward and we were part of another tour. 4 1/2 hours at Grindelwald is too long but that was because they wanted top accommodate the other group that had a much longer tour. This should be disclosed up front. Interlaken and Grindelwald were both beautiful. Glad we went.
While the driver Armando was extremely helpful and the guide Kid was nice, I was extremely disappointed in my overall experience.
Apparently I was the only one on my tour of over 60 people who didn't pay the extra 150 to go up to the top of the mountain, something that was only brought to my attention on our way to Interlaken. I was told that I would be left in Interlaken about an hour longer than the rest of the tour, while they were being driven to the top of the mountain. I was given no guidance on what to see there, and it was freezing so no outdoor activities would have been possible. Once the driver picked me up, he drove me to Grindelwald. We got there around 12:30. I asked what time I would be meeting with the rest of the group, and he said they wouldn't be there until 4:45pm! I was left for over 4 hours again on my own, with no guidance on what to see or where to go. Again, it was freezing, had just snowed and most of the shops and restaurants were closed. There are only so many cups of coffee you can have... If I had known prior to taking the tour that I was the ONLY one who would be left behind, I would have stayed in Lucerne for the day. I don't mind traveling alone, but I specifically booked a tour so I could experience my one full day in Switzerland as part of a group. Instead I spent a majority of the day on my own with no idea of where I should have spent my time!
The tour guide is very bad!!! We join the tour, but the guide asked me to read the tour journey by myself.I can't believe he do that!!! And he always give us a very bad attitude. We are very unhappy. We attended the victor tour a lot of times, but this tour give us a very very bad experience!!!
the trip identification needs to be clarified. the trip is focused on a trip to and in the jungfrau mountain. this is not clear. the trip guide told us this when we got on the bus. gave us a chance to upgrade which we turned down. the bus stops for 45 minutes in interlaken and goes to grindelwald only to take people to the jungfrau. the guide dropped us in interlaken to the others to the jungfrau, had the bus come back after 2 hours and pick us up and drop us off in grindelwald to wander around until the group went to the jungfrau and back about 5 hours we had a good time, but the trip needs to be clarified on your site. it is not a trip to interlaken and grindelwald exclusively