This transfer worked perfectly for us. The driver was waiting for as we exited customs with our luggage. The vehicle was an MBZ Vclass, which happened to be what we rented for the road trip portion of our trip. It assured us that our luggage and carryons would fit into,our rental vehicle.
Our flight was delayed almost an hour but our driver was there and waiting for us holding up a table with our name on it as we exited from baggage claim. I can't remember his name but he was very nice, an excellent driver and spoke very good English.
My husband and I were meeting in Munich for the holidays, each arriving from different directions. The reservation was easy to make and the directions in the email confirmation were clear on what needed to be done prior to departure. The driver arrived early, was courteous and knew exactly where our hotel was located.
The well dressed driver was waiting for us at the terminal exit with a prominent sign. We had no trouble finding him. He had a clean well maintained vehicle and handled our bags for us. He was an excellent driver and the ride to the hotel was smooth and without incident. The service exceeded our expectations.
Flawless transfer and worth every penny. My driver was waiting for me with a name sign. No worries on my part about flight delays or changes as they track that on their end. A real relief to have these details cared for and not have to worry about finding a taxi who takes credit cards.
The instructions could have been a bit clearer. We were instructed to go to the Arrivals Hall located outside the customs area. It would have been helpful to add to go outside of the baggage claim area to find the driver. We were a bit confused because there was signs being held up for arriving passengers in the baggage claims area. Once we found our driver all was well