On reading the reviews I booked this as it was good value for money.
On arrival I waited at the stop at the airport until the van arrived. I was told by the lady I could not travel as they didn't recognise my ticket? I pointed out that it was Mears on the ticket and Mears on the van!! She then let me on but said she didn't know where my apartment was as there are so many in Orlando? I asked her to radio in for instructions as it is a very popular resort. After some huffing and puffing she said she did remember where it was! Sadly it was not a confident start to the holiday. As I had pre booked and paid in advance I was not confident in the van returning again to pick me up having issue with the location even with me in the van. I didn't bother with the return and made other arrangements to return to the airport.
We arrived late at night and the voucher handling was easy and fast. We waited maybe 10 minutes until we were picked up and taken to our hotel. Airport transport through Viator is very efficient and affordable. Thanks for the excellent service.
El traslado desde el aeropuerto al hotel en Orlando fué exactamente como lo indica la promoción: al llegar al aeropuerto canjeamos el cupón de reserva por un ticket y de alli nos dirigieron al punto de partida de la Shutle, donde en menos de 15 minutos partimos con otros pasajeros que iban a otros hoteles de la zona. El chofer nos dejó en la puerta del hotel reservado. Todo OK y sin sorpresas
I wish I had known about the Home Builders Conference before landing at Orlando. It was a madhouse and transportation took forever even with a pre-paid ticket. Evidently not many people were going the direction I was and I was delayed getting on a bus and then was the last person taken to their destination. From check-in time at the Mears desk at the airport to a hotel downtown took 2 hours.
The ride never showed up and after waiting for 15-20 minutes we called in and was told that it'd be another 30 minutes. It was 2:00am and we ended up taking a cab. Unhelpful employees and unused service. Wasted 40.00 on this and then another 60 for a taxi