We decided once on the tour to upgrade to Heidiland tour. We found we would be 6 1/2 hours and dropped off at an entire location on the great tour. The brochure said it was a four hour tour. The Heideland tour was 1/2 hour longer and dropped us off about where we started.
The tour was very good just we were on a time frame that got messed up because the information was not correct.
Unfortunately the day of our tour was misty with little visibility. We were unable to really view Lake Zurich and the Cable Ride was fun and the top of the mountain was beautiful with a wonderful little restaurant. The views would have been spectacular on a clear day. Our tour guide was knowledgeable but seemed too much emphasis on shopping, insurance and banking. Would have liked more history. The weather is completely out of your control, however someone suggested and I agreed, that on a day like that, the guide should have photos, postcard or some visual one could take with them of what we would have seen. I have no idea what it would be like on a clear day. With that little take away I would have rated this at least another star. On a clear day I'm sure it would have been a 5 star.
At the meeting point it was confusing what bus to take. It was not made clear that two tours are combined on the bus for the drive through Zurich. After boarding the bus the two tours make the Zurich stop together and then when you get to the castle the two groups split, one does the boat tour and the other continues on the bus. The guide did not speak very good English and was hard to understand at times.
I had only one day in Zurich, so I wanted to take a quick tour to acquaint me with the highlights of the city, a tour that would leave me with a little more free time to explore afterwards. This tour did just that. I appreciated that the tour moved pretty quickly through different spots, and was pleasantly surprised at the amount of scenery we ended up being to take in. The boat ride back was absolutely beautiful. For the price this was definitely worth booking, but I'd only recommend it if you have a full day, so that you can also do some more wandering and exploring afterwards.
Tour was awful. Bus ride around Zurich simply named buildings we passed by, did not provide any history or interesting facts about the city there's the museum, there's the college, there's the chocolate factory. Ride to Rapperswil was not scenic as advertised, but on a grimy walled off interstate. Once we arrived at the castle in Rapperswil, it began to storm with lightening and thunder and torrential rain. Instead of using common sense to the lead us back to the restaurant at which we were supposed to have lunch, the tour guide Thomas instead caroled us into looping the long away around to still try and view the rose gardens! In a storm! The worst by far was the guides behavior at the restaurant with which he or his company was clearly partnered. You have exactly one hour in Rapperswil if you are leaving on the recommended boat tour back to Zurich. In this hour, you are supposed to visit the castle, visit the rose gardens, and eat lunch. This is obviously impossible, especially in a thunderstorm. However, our guide was adamant that we would have time in the ten minutes before our boat left to eat lunch in his partnered restaurant so we dubiously entered. Not only did the guide not have a single table reserved for his group of 15-20 forcing us to sit with strangers, soaking wet but when we then finally told him that there was no way we had time to eat before our boat left, he demanded that we order something or stand outside to wait for our boat in the middle of a storm. Shocked and appalled at his shady and greedy business practices. Would NEVER recommend.